Frequently Asked Question's

What are the differences between the packages?

How to do a viewing during Covid 19?

Can we add the extras (For Sale/To Let board, EPC, Video, Upgrade to Feature Listing/ Professional Photos etc) after our property has gone live?

Yes of course, you can add extra's at any time.

Are there any hidden costs/charges?

None, our prices include vat and the price you pay is as seen

Do i need an EPC to sell my property?

Yes, for a property to be sold an EPC is needed; we can help!
An EPC lasts for 10 years and we can arrange one for you by a local expert within days, across the UK 

Why are prices with Houseports so much cheaper than high street agencies?

Houseports, avoid the expensive costs of a shop front and leases, we operate from one office.
This means our overheads are minimized so we can offer you amazing prices but still the same level of high quality of service.

Why should i choose to sell my house online as opposed to a high street agency?

97% of prospective buyers/ renters search on online portals to find homes 

Who is our point of call once we've joined?

You will be given your own property account manager, who will be on hand to deal with all your enquiries, negotiations, appointments etc . 
And yes, this is included in the price!

How long is my property listed for on the major portals?

Your property is listed up to 12 months or until sold! For a rented property, up to 3 months or until rented.

Do you check the buyer has a mortgage in principal/cash, the prospective tenant is credit worthy?

Yes, we certainly do!
We ensure a prospective buyer is ready to proceed before viewing your property/putting an offer in to avoid time waters. We ensure they meet the necessary financial criteria, like proof of funds, mortgage agreements etc and for our premium Let package we use an external company to fully vet the prospective tenant

Tel 020 7097 8604   |   support@houseports.co.uk | Nationwide

Local Agents in: York, Leeds, Birmingham, Manchester, London

Contact Support
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